Frequently Asked Questions

MSD 6 Demo is a free to use demo version of the MSD 6 Software.
It only requires internet access and a registration to get a License Code.

A document describing the procedure on how to download, install and register MSD 6 Demo can be downloaded using this link: Installation and Registration of MSD Demo.pdf.

MSD 6 Pro is the full MSD 6 package, which needs a license on a WIBU CodeMeter key (aka Martin One-Key) to run.
(For more information on MSD licenses, please see License info.)

A document describing the procedure on how to download, install and register MSD 6 Pro can be downloaded using this link: Installation and Registration of MSD Pro.pdf.

MSD 6 Lite is the lite version MSD 6 package, which needs a license on a WIBU CodeMeter key (aka Martin One-Key) to run.
(For more information on MSD licenses, please see License info.)

A document describing the procedure on how to download, install and register MSD 6 Lite can be downloaded using this link: Installation and Registration of MSD Lite.pdf.

The MSD Visualizer can follow the DMX values output by a Console through various network protocols. The most common ones are the ArtNet protocol and the sACN. There are also connections available for proprietary protocols of some manufacturers like GrandMA and WholeHOG, but most of the time the ArtNet or sACN protocol will work
In order for MSD to receive data from the console you need to:

• Connect the console to the PC running MSD with network cables and a network switchs or hub
• Setup the network interface on the PC to match the network settings of the console
• Select the ArtNet DMX or sACN connection. Both these connections are build into the Visualizer.
  The proprietary connection require an external connection driver. If these are installed, you can select them through the Show Control > Follow > Select DMX Connection... menu

For ArtNet we have a document available that describes how to accomplish the steps mentioned above in more detail. This document can be downloaded using this link

The MSD 3D Visualizer can synchronize the picked and selected fixture with M-PC when both program run on the same computer.
To get the synchronization working, you need to create a link between M-PC and MSD. This link can only be created from the M-PC, and once the link is established you can no longer close the Visualizer by itself. It will close when you close down the M-PC.

To establish the link you need to open up the M-PC General menu.



Here you can select the 3D Visualizer which will establish the link.
If the 3D Visualizer isn't yet running, it will be started automatically.

When you read the LightJockey II patch into the MSD Visualizer, every fixture needs to be converted from a LightJockey fixture to an MSD fixtures. Usually this conversation is done automatically, but sometimes you need to define which MSD fixture is associated with which LightJockey fixture.

We have a small document that describes what needs to be done. You can use this link to download this document.

The MSD Visualizer can follow the DMX values output by a HOG Console through a special DMX Connectivity driver. In order for MSD to receive DMX data from the HOG you need

• The MSD 'HOG III PC' Connectivity Driver for MSD. This is part of any full MSD installer.
• An application called 'Visualizer Connectivity Driver' which can be downloaded from the HOG website (www.highend.com)

We have a document available that describes what steps you need to take to make the connection. This document can be downloaded using this link

In the MSD 3D Visualizer, you can control the camera properties using DMX. To use this you need to enable it, and enter the DMX start address from where the camera will read its DMX values. Both these can be set in the 'Camera' section of the sidebar. The DMX interface allows for absolute positioning of the camera and focus points through the first 12 channels. By default the values for these channels are in mm. Using the 'Coordinate Scale' option in the 'Camera' section allows you to change this.

We have a document available that describes channels of the DMX interface. This document can be downloaded using this link.

In the MSD 3D Visualizer, you can control the video playback of a video source using DMX. The way to do that is to use a special 'Video Source Controller' fixture.

We have a document available that describes what steps you need to take to use this controller. This document can be downloaded using this link.

In MSD you can change the shape of (most) video panels to create screens of different dimensions, curved screens or other specific shapes. The way to do that is to replace the 'lens' of the panel with a either a rectangle with user specified size or with a model object.

We have a document available that describes what steps you need to take to use a model object as panel lens. This document can be downloaded using this link.

When creating a video in the MSD 3D Visualizer, you need a video codec. Here are a few Codecs you can use:

XVid
This is a Codec developed as an Open Source project and works nice as well. You can find more information on their website: https://www.xvid.com/, and download the Codec in the download area: https://www.xvid.com/download/

Lagarith
This is a lossless Codec, so it can still produce fairly large files (but not as large as uncompressed).
If you intend to process the Video using other tools, it may be a good idea to use this Codec to get a very high quality video to start with. You can find the Codec on their website: https://lags.leetcode.net/codec.html

DIVX
Unfortunately, DivX has dropped their Codecs from latest DivX Player installers
Try using DivX V. 7.2, where Codec is still included
After installing it, it will be available in MSD, when creating a video
https://support.divx.com/hc/en-us/articles/360002235634-DivX-Legacy

Fixture libraries are released regularly, and the contents of the latest library can be found using the link listed below.
In between library releases we also make newly created and/or updated fixtures available for download from the download section.
The download section is only available for registered users, and you need to be logged in to be able to check the list.

• Library content : MSD Fixtures overview
• Recent additions : MSD Additional Fixtures

If the fixture you want to use isn't in the current library and not in the list of MSD Additional Fixtures then you can request a fixture profile for MSD by filling in an online form

You can find this form using the following link :
Fixture request form : Request form

The MSD licenses (Pro/Lite) are stored on a WIBU CodeMeter key (aka Martin One-Key).

When you need to manage the license (for renewing, upgrading, etc.),
you can use the MSD Manage License tool.

We have a document available that describes how to use this tool to create a License Request file (with the contents of the WIBU CodeMeter key), or if you want to apply a License Update file (to update the license on the WIBU CodeMeter key).
This document can be downloaded using this link: Manage MSD License.pdf

(It also contains a description on how to do this if MSD and the MSD Manage License tool are not installed.)

To see what has changed in MSD, see this document: MSD 6 Version History.pdf

The MSD Visualizer has a number of startup options to change some settings, which in certain cases may prove useful.

We have a document available that describes how to access these options and which options are available. This document can be downloaded using this link: MSD Startup Options.pdf

MSD Diag is a diagnostics tool to gather information on MSD with a WIBU CodeMeter key/Martin One-Key.

We have a document available that describes how to use this tool to gather information on an MSD installation and available MArtin One-Keys. This document can be downloaded using this link: Using_MSDDiag.pdf.
The MSD Diag tool itself can be downloaded in the Tools download section.

MSD 5 versions are no longer supported, but for those of you who are looking for these old versions, we have shared a Dropbox folder with some of the last MSD 5 versions:
Old MSD 5 downloads

The downloads in this folder are just for your convenience, we do not guaranty that you will be able to install and/or run the programs, as these are very old versions, which are no longer supported.
If you do want to try these versions, we advice to first install the last full version, and after that any available updates.

(You will need the version for the correct hardware key (Hasp/Wibu) and a valid MSD 5 license for the version you are downloading.)

If the version you are looking for is not available, you can send us an email request, and we will see if we can find the requested version in our archives.